Businesses who understand what their clients want, rather than what they presume their clients want, tend to perform much better than their competitors. You must view your service from your client’s point of view. In a job search you must view your potential employers as customer. You must find out what is important to your employer or interviewer, and you will stand out in your job search.

What you believe about yourself, your abilities, and what you’re capable of will predict how successfully you live your...

In this article Harrison talks about the external and internal world. We have some–but certainly nowhere near total control over what happens in the external world. However, we do have control over the internal world. The internal world is comprised of our own emotions, how we think and feel about those events that occur in the external world. It is important that we do everything within our power to control our internal worlds. We should guard our internal world and take care to use it for ourselves, and not against ourselves. Problems are always going to be there. You can’t always stop them. What you can control, however, is your response to the problems that come up. Your nature of response is a key indicator to your control over your internal world and ultimately to your happiness and well being.

Understanding what makes people tick has become a key issue for anyone, who works with others. This e-book written by Eric Garner makes the study of personalities easier. Through his writings, the management trainer enables readers to understand how personalities can be managed effectively to work amicably.