In this article Harrison talks about the external and internal world. We have some–but certainly nowhere near total control over what happens in the external world. However, we do have control over the internal world. The internal world is comprised of our own emotions, how we think and feel about those events that occur in the external world. It is important that we do everything within our power to control our internal worlds. We should guard our internal world and take care to use it for ourselves, and not against ourselves. Problems are always going to be there. You can’t always stop them. What you can control, however, is your response to the problems that come up. Your nature of response is a key indicator to your control over your internal world and ultimately to your happiness and well being.

In order to make substantive changes in your life, you must start with dissatisfaction in your current position, and leverage that tension to your advantage. Tension and dissatisfaction will push you forward, as they are the drivers of most of our everyday actions. By constantly creating pressure in your life, you motivate yourself to make necessary changes and bring yourself closer to your goals. Implement dissatisfaction in a way that empowers you to go in the direction you want.

In this article Harrison discusses the importance of ‘energy’ over technical skills. When people are hiring you they are purchasing your “energy” more than they are purchasing your technical skills. They are interested in your ability to influence the world around you through your energy. When you are marketing yourself and seeking a job, or working in a job, there are essentially two things you are marketing. You are marketing your technical skills, but more importantly you are marketing an intangible sort of energy. The most successful people have mastered the art of projecting positive energy. The better your energy, the more employable you will be and the farther you will go.

Businesses who understand what their clients want, rather than what they presume their clients want, tend to perform much better than their competitors. You must view your service from your client’s point of view. In a job search you must view your potential employers as customer. You must find out what is important to your employer or interviewer, and you will stand out in your job search.